Privacy Policy

    How SIDEworks collects, uses, and protects your personal information.

    Last updated: July 5, 2026

    1. Introduction

    SIDEworks ("we", "our", or "us") is an international sustainability consultancy with offices in Winnipeg, Manitoba, Canada and Lahore, Pakistan. We are committed to protecting your privacy and handling your personal data transparently. This Privacy Policy explains what information we collect through our website at sideworks.co, how we use it, and the rights you have regarding your data.

    This policy is designed to comply with the General Data Protection Regulation (GDPR) for visitors from the EU/EEA/UK, and the Personal Information Protection and Electronic Documents Act (PIPEDA) under Canadian law.

    2. Information We Collect

    We collect personal information only when you voluntarily provide it through our contact form. The data we collect includes:

    • Name, to identify and address you
    • Email address, to respond to your enquiry
    • Organisation, to understand your professional context
    • Project enquiry details, including project type, location, services of interest, and your message

    We do not collect sensitive personal data such as financial information, government identifiers, or health data.

    3. How We Use Your Information

    The personal information you provide is used solely for the following purposes:

    • Responding to your project enquiry or question
    • Following up on potential project opportunities
    • Improving our services and website experience

    We do not sell, rent, or share your personal information with third parties for marketing purposes.

    4. Cookies & Analytics

    Our website uses cookies to enhance your browsing experience and to collect anonymised usage data via Google Analytics 4 (GA4).

    We operate a block-by-default cookie strategy. The Google Analytics tracking script is only loaded after you explicitly accept cookies through our on-site cookie consent banner. If you decline, no analytics cookies are set and no tracking occurs.

    You can manage your cookie preferences at any time using the Cookie Settings button in the website footer.

    Types of Cookies Used

    • Essential cookies, required for basic site functionality (e.g., remembering your cookie consent preference)
    • Analytics cookies, used by Google Analytics 4 to collect anonymised data about page views, session duration, and user interactions (only with your consent)

    5. Third-Party Services

    We use the following third-party service:

    • Google Analytics 4, for anonymised website usage analysis. Google may process data on servers outside your country of residence. For more information, see Google's Privacy Policy.

    We do not use any other third-party tracking, advertising, or remarketing services.

    6. Data Retention

    Contact form submissions are retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter to support any ongoing project discussions. We periodically review and delete data that is no longer required.

    Google Analytics data retention is configured in accordance with GA4 default settings (14 months for user-level data).

    7. Your Rights

    Depending on your location, you may have the following rights regarding your personal data:

    • Access, request a copy of the data we hold about you
    • Correction, request correction of inaccurate or incomplete data
    • Deletion, request erasure of your personal data
    • Restriction, request that we limit how we use your data
    • Portability, request your data in a structured, machine-readable format
    • Objection, object to our processing of your data
    • Withdraw consent, withdraw cookie consent at any time via the Cookie Settings in the footer

    Under GDPR, EU/EEA/UK residents may also lodge a complaint with their local data protection authority. Under PIPEDA, Canadian residents may file a complaint with the Office of the Privacy Commissioner of Canada.

    8. Data Security

    We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

    10. Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

    connect@sideworks.co

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